Vacancies

Vacancy Reference: OXT-RM – Registered Manager (Oxted) – Added: Thursday 7th September 2017

Reporting to the Director you  will be responsible for the day to day running of our care service. We are a caring, kind, professional agency with a “good” rating on our CQC inspection.

It is the responsibility of the Registered  Manager to enure good organisation of  the day to day running of the service provision through the Policies, training, supervision and guidance provided by the Company.

It is the responsibility of the Registered Manager to achieve the aims and objectives of the Company and achieve the level of quality in the service provided to the Service Users in accordance with the Company’s Quality Assurance Policy.

It is the responsibility of the Registered Manager to market the services provided by the Company and liaise with Service Managers, prospective Service users, health professionals and other agencies connected with training and development of the service. It is the responsibility of the Registered Manager to bid for packages day/night and 24 hour after checking our availability and commencing those packages.

DUTIES AND RESPONSIBILITIES:

To be responsible for all Domiciliary care provision and residential settings for Children with and without special needs, young adults, adults and elder care based in their home and with the service provided by us.

  • To carry out shift allocation to an affective and high standard.
  • To carry out weekly calls to all Clients who are using our service or have done so in the past to find out their weekly needs.
  • To source, visit and win new clients.
  • To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users.
  • To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication.
  • To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner.
  • To ensure all new clients are dealt with in a speedy and productive manner.
  • To maintain confidentiality at all times and carry out the Company’s Confidentiality Policy.
  • To carry out the monitoring of the service in the field to ensure that it meets the quality targets of the Company.
  • To ensure the financial weekly target is met

To carry out on-call duties as per our rota, normally one in two .

JOB DESCRIPTION – Registered Manager

  • To keep the team informed of the outcomes and issues that are identified.
  • To report to the team any issues regarding the legislative requirements
  • concerning the services provided and the staff providing them.
  • To visit Service Providers and keep abreast of any changes in care plans or care needs.
  • To insure that our support workers are reading and signing care plans.
  • To assist with the supervision of Staff.
  • To carry out spot checks and Supervision reviews of the Staff’s performance.
  • To hold team meetings for Care Workers.
  • To produce reports as required by the Director.
  • To maintain accurate records.
  • To ensure all outcomes and legislation by CQC are achieved to an excellent standard.
  • To speak to all colleagues in a supportive, polite manner.
  • To address problems with colleagues in the first instance in a polite supportive manner and if unresolved to bring to the attention of the Director within a formal meeting.
  • To ensure all overtime undertaken by the Department is with the express permission of the Director and only when essential, excluding shift cover which may be undertaken without permission.

HEALTH & SAFETY:

  • To be familiar with the Company’s obligations under the Health and Safety at Work Act 1974 and the other Health and Safety Regulations detailed in the Company’s Health and Safety Policies.
  • To ensure all services are risk assessed and all risks to our staff are minimised to an acceptable level.
  • To keep the Director informed of the outcomes and issues that are identified concerning Health and Safety issues.

QUALITY CONTROL:

  • To implement monitoring and quality control processes under the Company’s Quality Monitoring Policy.
  • To carry out surveys, monitoring Staff performance, training and supervising Staff in Quality Control assessments.
  • To be familiar with and to implement the Company’s policies and procedures and all legislative and regulatory requirements relating to the activities of the Company.
  • To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users.
  • To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication.
  • To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner.

GENERAL:

  • To provide a quality service by a team of trustworthy, well trained and reliable Support Workers/Carers
  • Participate in the ‘out of hours’ on call rota.
  • To carry out any other tasks required by the Director that are commensurate with the level of responsibility.

JOB SPECIFICATION:

Essential:

  • Good literacy and numeracy skills
  • Good presentation skills
  • Computer literate
  • Understanding of legislation concerned with care provision
  • Administrative experience
  • Full driving licence
  • NVQ 5 Health and social care
  • Experience as a supervisor or senior support worker or other role within a care providing organisation.

Applications accepted until: Monday 1st January 2018.    Apply Here


Vacancy Reference: TUO-SW – Support Worker (Oxted) – Added: Thursday 7th September 2017

Heart of the South Care Agency are now recruiting, offering exciting opportunities for individual’s who have a true passion for care to become a valued member of the team.

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you about empowering them to improve their quality of life and supporting them to realise their hopes, dreams and aspirations?

Heart of the South has been successfully running since 2001 at our branch in Surrey, and in 2007 we opened a branch in Truro which is growing from strength to strength – we now provide Support Workers to all the big providers all over Cornwall.

Drivers with own car essential.

Job role involves: supporting with personal care and meal preparation; assisting with life skills and socialising, and general organisation; supporting to do tasks like the weekly shop and attend any appointments; empowering individuals make informed decisions that are right for them; enabling individual’s to reach their fullest potential; offering emotional support to reduce any anxieties that people may suffer with, and all the while ensuring that the individual remains as much in control of their lives as possible. Maintaining the dignity of our service users is a must, as well as remaining respectful at all times. We strongly believe in empowering our service users to maintain a fulfilled lifestyle which is completely person centred and specifically adapted to suit them. Our employees must be able to follow all guidelines and protocols that are put in place.

We support people with learning disabilities, mental health needs, autistic spectrum conditions and elderly people.

We are looking for compassionate and motivated applications who can work well in a team as well as on their own, either in an individual’s private home or a residential setting. The applicant must have good communication skills to work alongside family members and healthcare professionals when required.

Experience of working in a care and support setting is not essential, however you must have an understanding and friendly personality to work in a person centred way with all our service users.

As an agency, we can offer you the flexibility to choose shifts that fit in with any other commitments you may have.

We offer excellent rates of pay, paid weekly, £9.75 per hour depending on qualifications and experience, including enhancements for waking nights, weekends and bank holidays. Mileage pay is also available.

The possibility to undertake NVQ Level 2 & 3

We have a 24/7 on call service to offer support whenever required, and provide great training.

This position offers the opportunity to work in an environment that may challenge you, but also encourage you to further your personal development. We always make sure we match the right staff member to the right service user – this is another example of how person centred we are.

What we need from you:

  • enhanced DBS disclosure
  • a full driving licence
  • 2 x references (covering the last 5 years)
  • the display of a person centred approach
  • willingness to undertake regular training to develop your skills and knowledge to ensure service users are receiving the best support possible.

Applications accepted until: Monday 1st January 2018.    Apply Here


Vacancy Reference: TUO-SS – Support Worker (Cornwall) – Added: Thursday 7th September 2017

Heart of the South Care Agency are now recruiting, offering exciting opportunities for individual’s who have a true passion for care to become a valued member of the team.

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you about empowering them to improve their quality of life and supporting them to realise their hopes, dreams and aspirations?

Heart of the South has been successfully running since 2001 at our branch in Surrey, and in 2007 we opened a branch in Truro which is growing from strength to strength – we now provide Support Workers to all the big providers all over Cornwall.

Drivers with own car essential.

Job role involves: supporting with personal care and meal preparation; assisting with life skills and socialising, and general organisation; supporting to do tasks like the weekly shop and attend any appointments; empowering individuals make informed decisions that are right for them; enabling individual’s to reach their fullest potential; offering emotional support to reduce any anxieties that people may suffer with, and all the while ensuring that the individual remains as much in control of their lives as possible. Maintaining the dignity of our service users is a must, as well as remaining respectful at all times. We strongly believe in empowering our service users to maintain a fulfilled lifestyle which is completely person centred and specifically adapted to suit them. Our employees must be able to follow all guidelines and protocols that are put in place.

We support people with learning disabilities, mental health needs, autistic spectrum conditions and elderly people.

We are looking for compassionate and motivated applications who can work well in a team as well as on their own, either in an individual’s private home or a residential setting. The applicant must have good communication skills to work alongside family members and healthcare professionals when required.

Experience of working in a care and support setting is not essential, however you must have an understanding and friendly personality to work in a person centred way with all our service users.

As an agency, we can offer you the flexibility to choose shifts that fit in with any other commitments you may have.

We offer excellent rates of pay, paid weekly, between £8.41-£10.00 per hour depending on qualifications and experience, including enhancements for waking nights, weekends and bank holidays. Mileage pay is also available.

The possibility to undertake NVQ Level 2 & 3

We have a 24/7 on call service to offer support whenever required, and provide great training.

This position offers the opportunity to work in an environment that may challenge you, but also encourage you to further your personal development. We always make sure we match the right staff member to the right service user – this is another example of how person centred we are.

What we need from you:

  • enhanced DBS disclosure
  • a full driving licence
  • 2 x references (covering the last 5 years)
  • the display of a person centred approach
  • willingness to undertake regular training to develop your skills and knowledge to ensure service users are receiving the best support possible.

Applications accepted until: Monday 1st January 2018.    Apply Here


Vacancy Reference: OXT-CC – Care Coordinator (Oxted) – Added: Thursday 7th September 2017

Heart of the South Care Agency are now recruiting, offering exciting opportunities for individual’s who have a true passion for care to become a valued member of the team.

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you about empowering them to improve their quality of life and supporting them to realise their hopes, dreams and aspirations?

Heart of the South has been successfully running since 2001 at our branch in Surrey, and in 2007 we opened a branch in Truro which is growing from strength to strength – we now provide Support Workers to all the big providers all over Cornwall. Our aim is to provide an exceptional standard of personal care for those who require it. 

We are seeking a warm, compassionate and proactive individual to provide person centred care and support to our service users.

As Care Coordinator you will report directly to the manager(s) and assist them in the day to day running of the service provision through the policies, training, supervisions and guidance provided by the company. You will need to build strong and effective relationships with carers, as well as dealing with the service users, their families and other professionals.

Job Role Involves:

  • To visit service users and to make reviews of the written care plans.
  • To ensure that our support workers are reading and signing care plans.
  • To assist the manager(s) with recruitment, induction, training and supervision of staff.
  • To carry out spot checks and reviews of staff.
  • Assist the manager(s) in holding team meeting for care workers.
  • To produce reports as required by manager(s).
  • Keep the manager(s) informed of the outcomes and issues that are identified
  • Carry out shift allocation to an effective and high standard.
  • To represent the company in a professional manner.
  • Participate in our on call/out of hours cover (to be paid in addition at an extra rate of pay.)

A more through job description is available on request.

What we need from you:

  • Experience in care provision.
  • Good literacy and numeracy skills.
  • Good presentation skills.
  • An understanding of Microsoft.
  • Understanding of the legislation concerned with care provision.
  • Administrative experience.
  • Full driving licence.

Desired:

  • NVQ 2 Health and Social Care
  • Experience as a supervisor or senior support work or other role within a care providing organisation.

The rate of pay is £9 to £10 an hour depending on experience and the hours are 9:00-5:00pm Monday to Friday.

Applications accepted until: Monday 1st January 2018.    Apply Here


Vacancy Reference: TUO/CA – Carer (Cornwall) – Added: Thursday 7th September 2017

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life and supporting them to realise their hopes, dreams and aspirations?

We are looking for Carers to join us on the private side of our Truro branch. We have waking nights available all over Cornwall and day shifts situated in St Mawes, St Austell, Redruth, Falmouth and surrounding areas. You will be caring predominately for people with long term illnesses and/or short term prognosis. 

Heart of the South has been successfully running since 2001 at our branch in Surrey, and in 2007 we opened a branch in Truro which is growing from strength to strength – we now provide Support Workers and Carers to all the big providers all over Cornwall.

DRIVERS WITH OWN CAR IS ESSENTIAL

Job role involves:

  • supporting with personal care and meal preparation and administrating medication.
  • maintaining a relationship with the family of the service users.
  • assisting with life skills and socialising, and general organisation.
  • empowering individuals making informed decisions that are right for them.
  • enabling individual’s to reach their fullest potential.
  • offering emotional support to reduce any anxieties that people may suffer with, and all the while ensuring that the individual remains as much in control of their lives as possible.
  • Maintaining the dignity of our service users is a must, as well as remaining respectful at all times.

We strongly believe in empowering our service users to maintain a fulfilled lifestyle which is completely person centred and specifically adapted to suit them. Our employees must be able to follow all guidelines and protocols that are put in place.

We support people with learning disabilities, mental health needs, autistic spectrum conditions and elderly people.

We are looking for compassionate and motivated applications who can work well in a team as well as on their own in an individual’s private home. The applicant must have good communication skills to work alongside family members and healthcare professionals when required.

Experience of working in a care and support setting is not essential, however you must have an understanding and friendly personality to work in a person centred way with all our service users. 

As an agency, we can offer you the flexibility to choose shifts that fit in with any other commitments you may have.

We offer excellent rates of pay, paid weekly, between £8.41-£10.00 per hour depending on qualifications and experience, including enhancements for waking nights, weekends and bank holidays. Mileage pay is also available.

The possibility to undertake NVQ Level 2 & 3

We have a 24/7 on call service to offer support whenever required, and provide great training.

This position offers the opportunity to work in an environment that may challenge you, but also encourage you to further your personal development. We always make sure we match the right staff member to the right service user – this is another example of how person centred we are.

What we need from you:

  • enhanced DBS disclosure
  • a full driving licence
  • 2 x references (covering the last 5 years)
  • the display of a person centred approach
  • willingness to undertake regular training to develop your skills and knowledge to ensure service users are receiving the best support possible.

Applications accepted until: Monday 1st January 2018.    Apply Here

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Heart Of The South Care Agency

Heart of the South Care Agency can provide Support workers, Carer's, Child Carer's for Clients located in Surrey, Kent, Cornwall and Devon.