Heart of the South Care Agency can provide Support workers, Carer’s, Child Carer’s for Clients located in Surrey, Kent, Cornwall and Devon.
As providers of a regulated activity, we are registered with The Care Quality Commission(CQC). Please see our inspection report here .
They are our governing body and we are subject to adherence of strict standards and to inspection to ensure our adherence to the Care Standards. We welcome this as confirmation of our excellent care provision.
Heart of the South Care Agency Limited will provide you with a unique and refreshing experience in Care Provision. Only the candidate whose experience in Care matches all your, your family’s, or your business Care needs will be put forward for your Care position. You will be given the time and the space to make the decision as to who is the best Carer for yourself, your family or your business.
We pride ourselves that everyone employed by Heart of the South Care has prior experience in the field of care, in positions of leadership and trust, with people who have many different needs, We pride ourselves on our in-depth knowledge and understanding of the care industry and the importance of finding and retaining the right carer.
It is our aim to treat all our Clients as individuals with differing needs, lifestyles and personalities, even though they may have the same diagnosis, condition or disability or be the same age as other clients, and adapt our care service accordingly. With this in mind we interview, assess and reference all our carers to ensure their experience and personality match your family’s or organisation’s care requirements. All carers are also DBS (Disclosure and Barring Service) checked EVERY SINGLE YEAR.
Our excellent website, Our extensive advertising and prolific word of mouth recommendation bring us the quality carers our clients have come to expect.
Our aim is to find you the right person who will stay with you for the duration you need them with no changes, and we have a 99.9% achievement rate in this area, with some of our carers being with the same client for over 10 years!!. This enables you to get better sooner and/or benefits certain people to benefit from the continuity our care service provides.
We provide excellent training via our training department for our Carers comprising of Induction and the Care Certificate as well as relevant specialist training, you will be paid minimum wage for your time whilst undertaking external training led by a trainer. We also ensure our carers are supervised quarterly and appraised by our Registered Manager once a year.
We will regularly visit our Clients to ensure they are happy with our care service and update our care service as necessary.
Before we begin caring for yourself or your clients we will carry out a detailed care risk assessment to ensure that you and our carers are safe at work, and you have the correct equipment.
Heart of the South Care has built up strong long-term relationships with leading care providers, and an excellent reputation with social services and people requiring care at home: of all ages. This enables us to offer you permanent and temporary contracts of a wide variety.
All our consultants have worked in the industry themselves and have the knowledge to pass on to you to make your chosen position work. Most of our carers have been with us over two years, a reputation other employment agencies find hard to beat. We will guide you through interview, and obtaining a position, we will supervise you at work, and our door is always open.
We employ you, pay your tax and NI. We also pay you statutory sick pay and holiday pay. There is a chance that we can take you on an annual contract, please ask if interested in this option.
We offer you free (subject to course completion and education level) training to Diploma in Health and Social care Level 3 standard, as well as inductions and specific training pertaining to the people you are working with.
Heart of the South Care Agency provides
- UNIQUE CARE FOR PEOPLE WHO ARE 0-100+
- Domiciliary Care
- Live-in long and short term carers, experienced with your needs however unusual
- Live-out for 2-24 hours
- Staff for Residential settings, day and night
- Nursery Staff and Nannies
- Support workers
- Staff for Residential Specialist Homes